The People's Utility - "Be Different"TM
The core belief of our company is simple. "Be Different". When we entered Alberta's deregulated energy market, we knew we wanted to be different than the large Regulated Rate Utilities that dominated the market. We knew we wanted to be better.
Here's the difference - it is all about being innovative, competitive, independent, and responsible. We do not rely on government subsidies nor guaranteed profit margins which some Alberta utilities have become comfortably reliant on. Most importantly, profits on the sale of energy are kept and re-invested in local communities across the province.
We are focused on empowering individuals, businesses as well as community ventures all over Alberta to become 'Community Energy Marketers'. With UTILITYnet providing all the tools necessary to compete in the market, our Community Energy Marketers have been able to focus on what they do best, selling electricity, natural gas and Internet service to consumers at prices often below what the big utilities are offering.
Collectively, these Community Energy Marketers have become the People's Utility. They are offering more than just lower prices, they are focused on customer care, on education, on unique, innovative services, and on uncomplicating the complexities of buying energy.
Here in Alberta, buying energy should be simple, hassle free and priced fairly. We understand the market and we have taken a different approach to providing retailing services.
What Makes Us Different
Made for Albertans by Albertans
UTILITYnet has roots in Alberta dating back to 1978. Each Community Energy Marketer is locally owned and operated and has its own unique story of why they chose to sell energy. They all have one thing in common - a commitment to Albertans.
Fair Energy Prices
Our goal is simple: to offer fair prices and pass savings directly to our customers. Our prices are often well below the Regulated Rate Option (RRO). We believe in honesty and transparency and through education and communication, we help customers better understand the market.
Offering More
We offer unique services that help our customers maximize their benefits and be in control of their purchases. Budget Billing, Pick-a-Date, Senior Discounts, Duel Fuel, and much more. This is what separates us from the big utilities.
Customer Care
Consumers have told us repeatedly that they enjoy dealing with people who understand the market and are local. We didn't ship our customer care jobs out of the country like others have, and our team truly understands the Alberta market and issues that impact consumers.
Community Focused
Your local Community Energy Marketer is your neighbour and giving back to the communities in which we live and work is extremely important to us. Our network is supporting a number of worthy causes and organizations across the province. Together we can make a difference.
Stronger Together
There is strength in numbers. Our co-operative strategy pulls together the strengths of various Community Energy Marketers and together we are able to offer consumers the best price and great services that no small business could match on their own.