The purpose of this Online Privacy Statement is to inform you about the types of information we gather online about you when you visit our Site, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, that information. This Statement will explain the following regarding the treatment of data collected on our Site:
The information we collect on our Site generally falls into the following two categories: Personally Identifiable Information and Non-Personally Identifiable Information. Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. The Personally Identifiable Information we collect when you use our Site may include your name, mailing address, phone number, e-mail address, employer, user I.D. number, login name and password. Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. The non-personally identifiable data we collect when you visit our Site may include the Uniform Resource Locator ("URL") of the Web site that you came from before visiting our Site, which pages you visit on our Site, which URL you next go to, which browser you used to come to our Site, your Internet Protocol ("IP") address, and any search terms entered on our Site.
Our main goals in collecting information are to provide customers with superior service and to provide all visitors a smooth, efficient, and personalized experience while using our Site.
We use Non-Personally Identifiable Information on an aggregated basis to analyze customer behavior to help us understand how visitors use our Site and to measure interest in the various pages. We use this information to improve the content of our Site and to make our Site easier to use.
We gather and use information in a number of ways, including the following:
Surfing: We collect certain Non-Personally Identifiable Information when you visit our Site. We collect this information to help run our Site more efficiently and to monitor the level of activity on our Site.
SUNJI Report Registration: We collect Personally Identifiable Information when you register for access to UTILITYnet online reporting. We keep this information for reference if you later request UTILITYnet Help Desk Service.
Help Desk Support: We may collect certain information when you request technical support. This information is necessary to identify your systems, understand the configuration of the products, diagnose your questions, and provide solutions.
Newsletters & Promotional E-mails: We collect Personally Identifiable Information when you ask to receive newsletters, promotional e-mails, and other information. We use this information to provide you with the information you request.
Contact Information: If you contact us, we may keep a record of your correspondence or comments, including Personally Identifiable Information, in a file specific to you. We use this information to help us provide better service in the event you contact us again and so that we can follow-up on your request for information.
We take care in ensuring that your information and preferences are accurate and complete. If you have registered online and wish to change your data, please contact us and we will update our files.
We are committed to protecting the information you provide us. To prevent unauthorized access, maintain accuracy, and ensure proper use of information, we have employed physical, electronic, and managerial processes to safeguard and secure the information we collect online.
Parts of our Site contain links to third-party Web sites for your convenience and information. If you use these links, you will leave our Site. Please understand that we do not control the content and are not responsible for the privacy practices of other site. We suggest that you carefully review the privacy policies of each site you visit. This Online Privacy Statement does not cover the information practices of those Web sites linked to our Site.
If there are changes or additions to the terms of this Online Privacy Statement, we will post those changes here so that you will always know what information we collect online, how we use it, and what choices you have. Please be sure to check this page before proceeding to use our Site. Regardless of any changes we make to our Online Privacy Statement, we will always use your Personally Identifiable Information in accordance with the version of the Statement in place at the time you provided your information, unless you give your express consent for us to do otherwise.