The Program:

  • Allows Community Retailers to operate under UTILITYnet's electricity and natural gas marketing licenses issued by Service Alberta.
  • Leverages UTILITYnet’s access to low-cost energy supply contracts, which means long-term predictability in costs for Community Retailers and relatively lower prices for consumers.
  • Utilizes UTILITYnet's existing web-based customer service computer systems for billing and access to UTILITYnet's local customer care team.
  • Allows for Community Retailers to set their own competitive prices. Residential consumers benefit from lower prices and local businesses can improve their competitive advantage.
  • Ensures no interruption to a customer’s service. Customers can feel confident in their supply of energy and are never at risk for disconnection, even if they are dropped for reasons such as non-payment.

For more information or to become a Community Retailer