REA Billing Services

Your members depend on timely service and accurate billing. ZYNXX makes it easier than ever. With all processes in one place, your administrators can increase productivity and member satisfaction. System calculations take place in the background, out of sight, so your staff can concentrate fully on the member. ZYNXX puts your most essential data at your fingertips.

ZYNXX gives you the power to collect and enter accurate member information online and provides an automated solution for site enrollment, energizing, de-enrollment or de-energizing of accounts in conjunction with a REA’s site registry. Eliminate clerical errors and reduce administrative tasks and costs.

It is essential for billing systems to be fast, accurate, and multi-functional. With ZYNXX you can:

• Easily generate readable bills for members
• Print additional customized member messages when required
• Track members power usage
• Calculate invoices down to the customer site level
• Create invoices by batch or by individual member
• Apply payments to the balance owing
• Calculate the remaining balance on an account
• Create arrears reports that allow you to send out letters to members at the push of a button

Behind the scenes, ZYNXX leverages the transaction processing engine of UTILITYnet’s Retail Invoice Settlement System (RISS) and Process Control Application (ISIS). These core applications are used to enter payments, generate payment batches, process, check, and validate all input meter data received from REA members, managing System Settlement Code (SSC) data, including the automation and auditing of all REA transactions between the appropriate Load Settlement Agent (LSA) and the Power Pool. Data validation and consistency checks are continually performed to ensure the customers invoices are correct.

Review historical consumption and billing by member, site or by meter, at any time. Customized reports from ZYNXX can be used for forecasting aggregated power requirements and keeping track of purchase contracts. The Price Alert function, along with customized ZYNXX consumption reports, are indispensable tools for managing energy purchase contracts and help make informed financial and business decisions.

ZYNXX is fully integrated for Automatic Meter Reads (AMR) from operated REAs. It also gives you the power to enter meter reads online, create Daily Cumulative Meter (DCM) reports and, in conjunction with ISIS, invoice down to the site and member level. The application will also track consumption and reconcile to the Power Pool Statement. The automated PFAM system ensures you are only paying for power consumed.

The ability to buy right and manage financial power hedges will go a long way to determining your organization’s financial results. To ensure you get maximum power for your money, ZYNXX will automatically reconcile your actual consumption against the power purchase agreements and the AESO monthly invoices.

It is crucial to collect accurate data to ensure that operational decisions are built on a solid foundation. ZYNXX allows your organization to manage the distribution system by tracking MDM requirements, O&M inventory, and capital rebuild planning. For further ease of use, ZYNXX can be integrated with any GIS system.