Notice Specific to Information Available on this Website
1. What Information We Collect
The information we collect on our Site generally falls into the following two categories: Personally Identifiable Information and Non-Personally Identifiable Information. Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. The Personally Identifiable Information we collect when you use our Site may include your name, mailing address, phone number, e-mail address, employer, user I.D. number, login name and password. We request Personally Identifiable Information when you logon to the SUNJI Reporting module. Non-Personally Identifiable Information: This refers to information that does not by itself identify a specific individual. The non-personally identifiable data we collect when you visit our Site may include the Uniform Resource Locator ("URL") (1)
of the Web site that you came from before visiting our Site, which pages you visit on our Site, which URL you next go to, which browser you used to come to our Site, your Internet Protocol ("IP") (2)
address, and any search terms entered on our Site.
2. Why We Collect Your Information
Our main goals in collecting information are to provide customers with superior service and to provide all visitors a smooth, efficient, and personalized experience while using our Site. For example, SUNJI reports are customized based on your personal preferences. We use Non-Personally Identifiable Information on an aggregated basis to analyze customer behavior to help us understand how visitors use our Site and to measure interest in the various pages. We use this information to improve the content of our Site and to make our Site easier to use.
3. How we Use Your Information
We gather and use information in a number of ways, including the following:
We collect certain Non-Personally Identifiable Information when you visit our Site. We collect this information to help run our Site more efficiently and to monitor the level of activity on our Site.
SUNJI Report Registration
We collect Personally Identifiable Information when you register for access to UTILITYnet online reporting. We keep this information for reference if you later request UTILITYnet Help Desk Service.
Help Desk Support
We may collect certain information when you request technical support. This information is necessary to identify your systems, understand the configuration of the products, diagnose your questions, and provide solutions.
Newsletters & Promotional E-mails
We collect Personally Identifiable Information when you ask to receive newsletters, promotional e-mails, and other information. We use this information to provide you with the information you request.
If you contact us, we may keep a record of your correspondence or comments, including Personally Identifiable Information, in a file specific to you. We use this information to help us provide better service in the event you contact us again and so that we can follow-up on your request for information.
4. Sharing Your Information
We do not sell, trade, or rent to others the Personally Identifiable Information we collect online. UTILITYnet or its related entities could merge with or be acquired by another business entity or their respective assets could be acquired. Should such a combination or acquisition occur, you should expect that UTILITYnet would share some or all of your Personally Identifiable Information to continue serving you and other users of our Site.
5. Accessing and Changing Your Information
UTILITYnet seeks to ensure that your information and preferences are accurate and complete. If you have registered online for use of SUNJI Reports you may change your information online or by contacting the UTILITYnet Help Desk.
6. Protecting Your Information
UTILITYnet acknowledges your trust and is committed to protecting the information you provide us. To prevent unauthorized access, maintain accuracy, and ensure proper use of information, we have employed physical, electronic, and managerial processes to safeguard and secure the information we collect online.
7. Links to Other Web Sites
Parts of our Site contain links to third-party Web sites for your convenience and information. If you use these links, you will leave the UTILITYnet.net Web site. When you access a non-UTILITYnet.net Web site, even one that may contain the UTILITYnet logo, please understand that we do not control the content and are not responsible for the privacy practices of that site. We suggest that you carefully review the privacy policies of each site you visit. This Online Privacy Statement does not cover the information practices of those Web sites linked to our Site. These other sites may send their own cookies to users, collect data, or solicit personal information.
8. Changes to This Statement
If there are changes or additions to the terms of this Online Privacy Statement, we will post those changes here so that you will always know what information we collect online, how we use it, and what choices you have. Please be sure to check this page before proceeding to use our Site. Regardless of any changes we make to our Online Privacy Statement, we will always use your Personally Identifiable Information in accordance with the version of the Statement in place at the time you provided your information, unless you give your express consent for us to do otherwise.
If you have any questions or concerns about UTILITYnet's use of your information or about this Online Privacy Statement, please send an e-mail to Help@UTILITYnet.net
or call (877) 244-7294
A URL is the global address of documents and other resources on the World Wide Web. For example, http://www.UTILITYnet.net is the URL for UTILITYnet's home page.
An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.